InterTell Axxess Voice Mail

InterTel Axxess - Voice Mail Instructions

Note: The following instructions refer to InterTel Axxess voice mail only.  If your department has voicemail provided by some other electronic key or PABX system, please use the appropriate instructions for your particular system. 

Enter your mailbox

When the MSG key is lit

  1. Lift the handset OR press <SPKR>.
  2. Press <MSG>.
  3. Enter your password and press  # .

When the MSG key is not lit

  1. Dial the voice mail extension. (you will hear the main menu)
  2. During or after the greeting, press  to identify yourself as a subscriber.
  3. Enter your mailbox and password (if programmed).
  4. Press  # .

 

Sending Messages

·         Enter your mailbox as described above.

·         Press  2 .

·         Dial the mailbox number where you want to leave the message.

·         After hearing the subscriber's name, press  to accept it.

·         When you hear the tone, record your message.

·         When you have completed your message, hang up or press  and listen for more options.

 

Changing your greeting

After opening your mailbox:

  1. Press  for Personal Options.
  2. Press  for Record Greeting.
  3. Press  to record and/or enable your primary greeting.
  4. At the tone, record your greeting.
  5. Press  to end your recording.

Note: Press  to review the current greeting prior to accepting OR  to erase and re-record.

  1. Press  to accept your recording.

 

Change your recorded name in the directory

After opening your mailbox:

  1. Press  for Personal Options.
  2. Press  for Record Directory Name. (you will hear the current name).
  3. Press  to erase and re-record your name.
  4. At the tone, record your name.
  5. Press  to end your recording.

Note: Press  to review your name prior to accepting OR  to erase and re-record.

  1. Press  to accept your name.

 

Change envelope settings

After opening your mailbox:

  1. Press  for Personal Options.
  2. Press  for Change Envelope Settings.
  3. Choose:
  •  1  Time and Date.
  •  2  Message Source.
  •  3  Message Length.
  •  4  All Options.
  •  5  No Options.

 

Leave a message for another extension

After opening your mailbox:

  1. Press  for Send a Message.
  2. Dial the mailbox you want to send a message to.
  3. Record your message and follow the prompts.

 

Transfer a call to leave a message in someone else's mailbox

  1. Press <TRANSFER>.
  2. Press <VM>.
  3. ____ Enter the mailbox number.
  4. Hang up.

 

Cancel or Append unheard messages

After opening your mailbox:

  1. Press  for Message Options.
  2. Press  for Cancel Unheard Messages.
  3. _____ Enter the destination mailbox or press  for the directory.
  4. Press  to accept destination.
  5. The message will be played. Choose:
  •  2  Append message.
  •  7  Save message.
  •  9  Delete message.

 

Recover a deleted message

After opening your mailbox:

  1. Press  for Message Options.
  2. Press  to Recover Deleted Messages and choose:
  •  1  Listen to deleted messages.
  •  2  Recover all messages.
  •  3  Erase all messages.

 

Listening to messages

While listening to a message your options are:

  •  1  Back up.
  •  2  Pause.
  •  3  Move forward.
  •  4  Lower the volume.
  •  5  Play the envelope.
  •  6  Increase the volume.
  •  7  Save the message.
  •  9  Delete the message.
  •  #  Skip to the end.

After you have listened to a message your options are: 

  •  1  Replay the message.
  •  2  Reply to the message.
  •  3  Forward a copy.
  •  4  Listen to the previous message.
  •  5  Play the envelope.
  •  6  Listen to the next message.
  •  7  Save the message.
  •  9  Delete the message.