Telecommunications is a division of UFIT at the University of Florida. Our primary function is to provide communications services to the UF community. These services include line services, toll services and installation/repair services. Information about these services can be found in the services area of this website.


15-08-15- Callmanager Upgrade: UF Main Campus Voice-Over-IP servers will undergo a major software upgrade on Saturday, August 15 from 8AM to 2PM. VoIP phones will experience several resets lasting 10 seconds. Newer phones could face an additional 5 min of downtime to update firmware. InformaCast will be unavailable for approximately 5 mins to update to the new client APIs. Established calls are unaffected by this maintenance and shouldn't disconnect as a result of this work.


Important Links

Report A Problem

For Service or Repair Request, please submit a Service Order using this link
(or for Emergency Repair Service, call 273-1234):

Report a Problem or Request Service

Invoices For UFIT invoice information and history, use this link (you must be assigned as a departmental fiscal contact):
UFIT Invoices
CiscoCall To remotely configure your VoIP phone via a web page, log in with your Gatorlink username and your VoIP password:
Cisco CallManager User Options Log On
CiscoUnity To remotely configure your VoIP voicemail via a web page, log in with your Gatorlink username and password:
Cisco Unity - Voice Mail Assistant