Telecommunications is a division of the Computing and Networking Services unit at the University of Florida. Our primary function is to provide communications services to the UF community. These services include line services, toll services and installation/repair services. Information about these services can be found in the services area of this website.


05-14-14 - New Fiscal year notice: If Telecommunications is currently billing to a valid ChartField string and there are no changes to your ChartField string for the NEW fiscal year 2014 - 2015, then no action is required by your department for invoices to process in PeopleSoft. The last invoice of fy 13/14 will be posted around mid-June 2014.

01-30-14 - Web-access to manage Cisco phones will require Gatorlink authentication beginning Sunday, February 2, 2014 for UFIT (non-AHC) managed phones.   More information regarding this website can be found in the following guide:

      UF Cisco Phone Management via a Web Page

06-25-12 - Campus VoIP Voicemail Users: Added Setup Guide for Department IT Staff  For those users that have the Single Message Inbox (Voicemail to Email) feature enabled, the following guide is available

      Campus VoIP Single Message Inbox User Guide

      Campus VoIP Single Message Inbox Setup Guide - new overview on how to request this service

03-21-12 - eFAX Service: eFAX is an easy-to-use, cost-effective fax service offering provided by CNS for UF Exchange users (faculty and staff).  For more information on this service, please refer to the eFAX User Guide

       eFAX User Guide       eFAX FAQ


Important Links

Report A Problem For Service or Repair Request, please submit a Service Order using this link
(or for Emergency Repair Service, call 273-1234):
Report a Problem or Request Service
Invoices For CNS Telecom invoice information and history, use this link (you must be assigned as a departmental fiscal contact):
Telecom Invoices
CiscoCall To remotely configure your VoIP phone via a web page, log in with your Gatorlink username and your VoIP password:
Cisco CallManager User Options Log On
CiscoUnity To remotely configure your VoIP voicemail via a web page, log in with your Gatorlink username and password:
Cisco Unity - Voice Mail Assistant